Connecting BigCommerce to Podium

To add the BigCommerce App to your Podium Account:

  1. Login to your Podium account and click on the +Apps icon.  1.png
  2. From here you can select a location to set up an app for.  2.png
  3. Select the BigCommerce App from the Marketplace to begin the install process.  3.png
  4. After you click connect you can confirm the location you’d like to connect. You can then continue the install process.                        4.png
  5. From here you’ll be able to grant the app access to your Podium data, enter required credentials, and enable additional functionality where applicable. Make sure to select the correct country your business is located in. Also you have the ability to grant permission to Podium to sync your contacts from BigCommerce to Podium.    5.png
  6. From the next screen, you’ll be able to grant the app access to your BigCommerce data, enter required API credentials, and enable additional functionality where applicable. Make sure to select the correct country your business is located in.  6.png
  7. The store owner will log in to BigCommerce and navigate to Settings on the left hand side. Then scroll all the way down, you will see API Accounts.        7.png
  8. You will then select Create API Account.                                      8.png
  9. You will then enter Podium for the API name. And copy the Store Hash from the API Path (this will be the letters and numbers only between https://api.bigcommerce.com/stores/ and /v3/. See highlighted below in screenshot.                                      9.png
  10. Also make sure the following are Read-only scopes. Then select save10.png
  11. You will then receive your Client ID and Access Token. Copy and Paste those in the next Authentication screen in Podium.                              11.png
  12. Select New Authentication and enter the information you previously gathered from your BigCommerce account. Select Finish.                                            12.png
  13. You will then be prompted to Add Automations.                          13.png
  14. From the Add Automations page, you can access our automation library where you can enable automated text messages triggered by the app.                                      14.png  
  15. When you select an automation from our automation library you’ll be prompted to review the automation details. Click Continue to enable the automation.      15.png
  16. Then select Activate to enable the automation.                                        16.png