Messaging

Messaging Services

• Messaging Services Overview
• Setting Up Contact Form Leads
• Voice Overview
• Setting Up Voice
• Sending a Secure Message—Beta
• Google’s Business Messages Overview

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Inbox

• Inbox Overview
• Types of Messages
• Navigating the Inbox
• Sending Messages
• Assigning a Conversation to a Team Member
• Adding a Note to a Conversation

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Campaigns

• Campaigns Overview
• Changing Campaign Settings
• Setting Up a Campaign
• Selecting Subscribers
• Using Tags to Target Subscribers
• Writing a Campaign Message

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Teamchat

• Teamchat Overview
• Sending a Direct Message
• Creating a Group Chat
• Writing Messages
• Receiving Messages
• Changing Group Chat Notifications

Apple Business Chat

• Apple Business Chat Overview
• Registering for Business Chat
• Preparing for Your Brand Experience QA Test
• Connecting Business Chat to Podium
• Sending & Responding to Business Chat Messages
• Setting Up Locations & Entry Points

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