Communication

Messaging Services

• Carrier Filtering and SMS Messaging
• Messaging Services Overview
• Setting Up Contact Form Leads
• Sending a Secure Message—Beta
• Google’s Business Messages Overview
• Setting Up Google‘s Business Messages

Inbox

• Registering your business for 10DLC (Required)
• Inbox Overview
• Types of Messages
• Navigating the Inbox
• Sending Messages
• Assigning a Conversation to a Team Member

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Teamchat

• Teamchat Overview
• Sending a Direct Message
• Creating a Group Chat
• Writing Messages
• Receiving Messages
• Changing Group Chat Notifications

Apple Messages for Business

• Apple Messages for Business Overview
• Registering for Messages for Business
• Preparing for Your Brand Experience QA Test
• Connecting Messages for Business to Podium
• Sending & Responding to Messages for Business Messages
• Setting Up Locations & Entry Points

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