Connecting FareHarbor to Podium

To add the FareHarbor App to your Podium Account:

  1. Login to your Podium account and click on the +Apps icon.  1.png
  2. From here you can select a location to set up an app for.      2.png
  3. Select the FareHarbor App from the Marketplace to begin the install process.    3.png
  4. After you click connect you can confirm the location you’d like to connect. You can then continue the install process.                                          4.png
  5. From here you’ll be able to grant the app access to your Podium data, enter required credentials, and enable additional functionality where applicable. You will need your FareHarbor short name - if you’re not sure what your shortname is, FareHarbor can email it to you.    5.png
  6. You will then enter your email address - this will be used to CC and enable the webhook to your FareHarbor account for the Podium integration. You will then select your country your business is located in. And you can check the box to sync your FareHarbor contacts into Podium.    6.png
  7. You will then be prompted to View Automations.          7.png
  8. From the Add Automations page, you can access our automation library where you can enable automated text messages triggered by the app.                  8.png
  9. When you select an automation from our automation library you’ll be prompted to review the automation details and adjust timing for your messaging to customers. Click Continue to enable the automation.                                                                                    9.png
  10. You will then preview the message that is sent to customers. Click Activate to enable the automation.                                                                  10.png
  11. Once completed you will see an email in your inbox to support@fareharbor.com. This email was the one provided in the authorization process. FareHarbor support will reply once the webhook has been enabled for your account and the integration will then be active. The email will look similar to this.                                                                  11.png