Setting Up Recurring Payments

You can set up recurring payment requests to be sent automatically to customers on a predetermined schedule (weekly, monthly, quarterly, or yearly). You can also choose additional details like a specific day of the month for payments to be due and the duration, or number of times a scheduled payment will occur.

To set up recurring payments:

  1. Go to Inbox. Then click the New Message icon or find an existing conversation.
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  2. Enter a message about the payment, as necessary. 
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  3. Click Request.
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  4. Add a description of the item or service and the amount that is due. If necessary, you can add additional items to the payment request by clicking the add (+) icon.
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  5. If necessary, include an invoice number. 
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  6. If you have multiple bank accounts, select the account where funds should be deposited. 
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  7. Click Recurring Schedule.
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  8. Turn on Send Recurring Payment. 
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  9. Set a frequency, date, and duration for the recurring payment and click Back. (The total amount owed is shown below the summary.) 
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  10. Choose a payment method. If a customer chooses to pay with a credit card, theyll be able to save their card for future payments.
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  11. Click Create payment link.
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  12. After reviewing the message, click Send & Close
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