Sending a Payment Reminder

If your customer has forgotten or missed a payment, you can send a reminder text. It might be the friendly nudge your customer needs to complete their payment and helps you avoid sending a bill to collections. 

To send a payment reminder:

  1. Go to Payments.

  2. Click Not Paid.
    reminder1.png

  3. Search for the customer you’d like to send a reminder to.
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  4. Click Remind.
    reminder3.png

  5. Click Send.
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