Connecting Business Chat to Podium

  1. Sign in to Podium.
  2. In the same browser, sign in to Apple Business Chat using your business Apple ID.
  3. In Apple Business Chat, click Business Chat Accounts.
  4. Select your brand.
  5. Go to the Messaging Service Provider section and click Test your Messaging Service Provider connection.
  6. Click Connect.
  7. Select the location that you’ll be using for testing and click Connect Location.
  8. Return to Apple Business Chat and click Podium confirmed your account is connected.
  9. Click the checkbox to confirm you’ve received the message and click Done.
  10. Click Finish Testing.
  11. Click the checkbox and click Next.

Next Step: Learn about the Business Chat interactive messages and how to send them.