Turning Off Webchat

You can turn off Webchat when necessary, for example, if you’re training your team or if you don’t want to receive new inbound messages temporarily.

To turn off Webchat:

  1. Click the settings (gear) icon and select Webchat.turning_off_1.png

  2. Click the widget you want to turn off.turning_off_2.png

  3. Click Widget options.turning_off_3.png

  4. Turn off the Webchat widget.turning_off_4.png