Inbox Overview

You can connect with your customers on their favorite messaging services whether they started on Facebook, Google, text messaging, or even your website. And you can manage all of these communications in one Podium inbox.

Quick Start Tutorials

The Sending & Responding to Messages video will show you how to send a variety of messages including payment requests, review invitations, and video chat invitations. In the Managing Your Messages video you’ll learn how to keep your messages organized by moving conversations, assigning them to coworkers, and adding internal notes.

Additional Resources

If you have more questions or want to dive deeper into the Inbox, check out these articles: