The Podium inbox centralizes all your online communications in one location, whether you’re connecting with customers on Facebook and Google, through text messages, or inquiries from your website. And because you won’t spend time jumping back and forth between platforms, your response time will be faster, leading to increased customer satisfaction.
|Unique conversations||Up to 30 a month||Unique conversations||Unlimited|
|Attached media items||✓||Attached media items||✓|
|Secure messaging||Secure messaging||✓|
|Live video chats||Live video chats||✓|
|Message templates||Message templates||✓|
|Auto-respond to messages||Auto-respond to messages||✓|
|Respond to emails||Respond to emails||✓|
|Assign conversations||Assign conversations||✓|
|Share, move, transfer conversations||Share, move, transfer conversations||✓|
|Integration with third-party apps||Integration with third-party apps||✓|
To learn how to send and reply to messages, attach media items, and use templates, please read the “Sending Messages” article.