Podium Starter is a set of essential messaging tools that enables businesses to connect with website visitors, message customers, and collect payments—free for qualifying businesses.
During the onboarding process you were walked through these steps:
- Creating a Podium account and choosing a password.
- Selecting the locations you want to add to Podium.
- Connecting to Google and Facebook (optional).
After you’ve finished creating an account, there are a few more pieces of set up you’ll want to complete to get up and running.
To help you, we’ve created pages where you can learn about each product, the features you have access to, and links to help articles. See “Resources” in this article.
|Unique conversations||Up to 30 a month||Unique conversations||Unlimited|
2.90% processing fee + $0.30 per transaction
|Payment requests|| Unlimited
2.49% processing fee + $0.30 per transaction
|Review sites||Google & Facebook||Review sites||Google, Facebook, and industry-specific review sites|
|Review invitations||Up to 10 a month||Review invitations||Unlimited|
|Templates||Reviews & Payments||Templates||All templates, ability to customize|
|Webchat widget||✓||Webchat widget||✓|
|Help Center||✓||Help Center||✓|
|Hosted SMS||Hosted SMS||✓|
|Support & Customer Success||Support & Customer Success||✓|
In the Setting up Podium Starter video, you’ll learn how to set up your Podium Starter account. In the Podium Starter Overview video, you'll learn to use the inbox, for communicating with customers, the Webchat widget that lets you connect with website visitors, mobile payments, and customer reviews.
To get more details about specific features that are included in Podium Starter and get links to step-by-step instructions, please read these articles: