Sometimes a video chat is more helpful and faster than sending multiple messages back and forth. With Podium video chat you can connect with customers using live video calls. You can start a video chat from any conversation. You’ll send a link and both you and your customer can join from a web browser without downloading any additional apps.
Attention: Podium video chat only supports one-on-one video chats. It does not support more than two participants.
- To start a video chat, click the add (+) icon.
- Then click Video Chat Invitation.
- You have the option of personalizing the message that is sent with the invitation.
- Once you send the link, you and your customer will click the link to open a call window.
- Use the menu at the bottom of the video call window to mute your audio, toggle video on and off, or share your screen.
- Click Leave when you are finished with the call.