Installing Webchat on

  1. If you haven’t already, copy the Webchat code to your clipboard.
  2. Go to’s third-party support form.
  3. Provide contact information for you and your Podium point of contact. (If you don’t know who your point of contact is at Podium, contact Podium Support by logging into your Podium Account and initiating a live chat.)
  4. Select 3rd Party Integration for Type of Request.
  5. Enter Podium Webchat in the Subject/Product Name field. 
  6. In the Message field, paste the Webchat widget code and type “I would like to add this custom script to my website.”
  7. Click Submit